introducing unwrapped '23. content to help you support customers during the holidays →productview exampletake a look at our own knowledge basechrome extensionfly through tickets in your browserpricinglearn about our planslatest updatesfind out what we've shipped recentlyintegrationsplug & play with other services you useshowcasesee what customers are building on helpdocslighthousea widget that helps customers inside your appcompanyabout usmeet the team behind the pink bookmarkjobsjoin us to help power millions of pagesguidesour educational contentlearnour latest events and resourcescustomer storieshow our customers are changing the worldblogread our stories and perspectivesour latest guideaccountsign upstart with 14 days free to try it outprivacylearn how we use your dataour termswhat we'll need from youmigrating datalearn about import & export optionslog in👋 nice to have you back!service statuscheck our service uptimepricingproductpricingintegrationslighthousechrome extensioncompanyaboutblogcustomer storiesjobsguidesaccountsign uplog inlearntermslog inget started freemake your self-serve support thrive.empower your support team to deliver an exceptional user experience by creating, sharing, and managing help content with ease. streamline support processes, build a comprehensive knowledge base, and customize access.create your knowledge base👀 watch demodon't take our word for itcheck out some of our lovely customers below. they've craftedtheir knowledge bases using us. we think that's pretty neat.ready at every stage of your self-serve journey.we've got all the tools you need to launch, host, and improve your docs.buildknowledge bases work best when you focus building out great self-serve content. helpdocs comes packed with tools you need so you spend time giving support to customers who need it.hosta custom text editor, advanced caching, smart integrations, and seo-focused templates mean your customers will find answers blazingly fast—and your customer support team will too.monitorkeeping a knowledge base fresh, tidy, and efficient takes work. with an array of tools to make this process easier you'll find it a breeze to keep tickets down and customers happy.from a simple start to full control and code customizationknowledge bases work best when you focus building out great self-serve content. helpdocs comes packed with tools you need so you spend time giving support to customers who need it.custom css & javascriptcustom css comes on every plan. adjust the style of any element on the page. for more control use javascript and change the behaviour of your knowledge base.create anything with html templateswant to start from scratch and build your own template? our handlebars-based templating engine gives you full control so you can create whatever you want.choose from one of our templateswe're always pushing ourselves to create more advanced, fast-loading, and well-designed templates. starting a lovely looking knowledge base is super simple.it's quick, reliable, and easy to usea custom text editor, advanced caching, smart integrations, and seo-focused templates mean your customers will find answers blazingly fast—and your customer support team will too.native integrations to fly through support ticketssearch and paste with our front and chrome integrations. keep support synchronous with our live chat integrations. communicate downtime with our status integrations.radiant blazing fast templates we're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. or you can totally touch. that's up to you.organize, categorize, synchronize it doesn't take much to change up your knowledge base. drag and drop categories and articles, save changes before publishing, and do it all without saving over each other in the process.star wars robots and educating the future innovatorssphero is one of the best known consumer robotics companies in the world. learn about how important the future of education is to them and how they use helpdocs to keep millions of consumers happy.read sphero's storykeep articles fresh and relevantkeeping a knowledge base fresh, tidy, and efficient takes work. with an array of tools to make this process easier you'll find it a breeze to keep tickets down and customers happy.keep an eye on analytics with trendsknow whether you're getting more traffic, less contact forms, and making an impression with tickets avoided compared to the previous period.tools built in to keep your articles freshour stale tools make sure you're keeping your articles nice and new with the latest information. schedule it for later, add a reason, and hit stale.user management made easywanna keep on top of who has access? we've got features to make adding, managing, and scaling users simple as can be. so go ahead and invite your whole team.integrate into your workflowfrom team communication to existing customer support tools—we have a bunch of different options so you don't have to switch what you're already using. here's just a few of thembotpenguinpendoheapcrowdinshow certain articles to certain userssegment your content so only groups of customers see bits of content. or only team members see internal articles. but we didn't stop there.translate articles without changing the formatting with the most advanced translation engine. use single sign on to keep your team experience consistent. audit trail means you can see who did what when.see all the grow featuresstart creating docs right awayget your knowledge base started the right way with 14 days free. no credit card required.get started freepricingshowcaselearnblogall systems operational productcompanyaccountpricinggrow planshowcasesupportintegrationslighthousechrome extensionaboutblogcustomer storiesjobscoursesguideslearnsign uplog intermsprivacysearch